HEALTHBELT™ SHIPPING & RETURNS POLICY

Last Updated: September 2026

At HEALTHBELT™, we want your ordering experience to be straightforward from purchase through delivery. Please review the following information regarding order processing, shipping, returns, exchanges, and custom-sized belts.

ORDER PROCESSING

Orders are processed after payment has been successfully completed.

Because HEALTHBELT™ belts may be prepared or cut according to the pant size selected at checkout, additional preparation time may be required before an order is shipped.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

SHIPPING

HEALTHBELT™ ships to eligible destinations displayed during checkout.

Available shipping methods, estimated delivery times, and shipping charges will be calculated and displayed at checkout based on your delivery address and available carrier services.

Delivery estimates are provided as a general guideline and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of HEALTHBELT™'s control, including weather, carrier delays, customs processing, holidays, or incorrect delivery information.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before completing your purchase.

If you notice an error after placing your order, contact HEALTHBELT™ as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

TRACKING

When tracking is available, tracking information will be provided after your order has shipped.

Tracking information may take some time to become active after the carrier receives the shipment.

INTERNATIONAL ORDERS

Where international shipping is available, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product or shipping price unless specifically stated during checkout.

RETURNS

Eligible products may be returned within 30 days of delivery.

To be eligible for a return, the product must be unused, unworn, and in its original condition and packaging.

Proof of purchase may be required.

Before returning a product, please contact HEALTHBELT™ to request return instructions. Products returned without authorization may experience processing delays.

CUSTOM-CUT OR SIZED BELTS

If your HEALTHBELT™ has been cut or customized according to the pant size or sizing information you selected when ordering, it may not be eligible for return or exchange for reasons related solely to incorrect sizing or a change of mind.

Customers are responsible for selecting the correct pant size before completing their order.

This restriction does not apply where the product is defective, HEALTHBELT™ made an error in preparing the order, or applicable consumer protection law provides otherwise.

TRIM-IT-YOURSELF ORDERS

Customers who select “Trim it yourself / Coupez-la vous-même” are responsible for correctly measuring, cutting, and adjusting the belt.

Once a belt has been cut, trimmed, altered, or otherwise modified by the customer, it cannot generally be returned or exchanged unless the product has a qualifying manufacturing defect or applicable law requires otherwise.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order after delivery.

If your product arrives damaged, defective, or you receive an incorrect item, contact HEALTHBELT™ as soon as reasonably possible and provide your order number, a description of the issue, and photographs where appropriate.

We will review the issue and provide an appropriate resolution where the claim is approved.

EXCHANGES

If you would like to exchange an eligible, unused product, please contact HEALTHBELT™ for assistance.

Custom-cut, worn, altered, or customer-trimmed belts may not be eligible for exchange except in cases of manufacturing defects, fulfillment errors, or where required by applicable law.

RETURN SHIPPING

Unless the return results from a defective product, incorrect item, or error by HEALTHBELT™, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable except where required by applicable law or where the return results from an error by HEALTHBELT™.

REFUNDS

Once an eligible returned product has been received and inspected, HEALTHBELT™ will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your bank, credit card issuer, or payment provider.

CANCELLATIONS AND ORDER CHANGES

If you need to cancel or modify an order, contact HEALTHBELT™ as soon as possible.

Because some belts may be cut or prepared specifically for an order, cancellation or sizing changes cannot be guaranteed once preparation has begun.

CONSUMER RIGHTS

Nothing in this Shipping & Returns Policy is intended to exclude, restrict, or modify rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Where applicable law provides greater rights or remedies, those rights will continue to apply.

CONTACT

For shipping, return, exchange, or refund questions, please contact HEALTHBELT™ using the contact information provided on our website.

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